Info & FAQ's

Please also visit alohapledge.com.

 

Read entire page to ensure awareness of all policies prior to purchase.


 

 

Announcements

Check here for shuttle disruption / trail closure.  No update = shuttles running, park is open.

Check website 7-8a daily for NEW availability arising from cancellations.

6:40p is last shuttle departure from Hāena State Park daily.    

  

See Park Conditions for weather / trail / ocean and tips to better plan your visit.

 

Aloha!  Our community asks for your respect and compliance with rules which have resolved unsafe/poor experiences and impacts of overuse on our natural resources, cultural spaces and roads.  Find out more: About UsMahalo!

 

Visiting Hāʻena State Park

The park is open daily including holidays 7:00a to 6:45p.  Parking lot opens 6:30a.  Shuttles run DAILY 6:20a to 6:40p (last pick up at park).

Residents with Hawaii driver license or state ID may enter the park and park their vehicle for free, first-come first-serve.  No time limit up until dusk daily (or overnight with camping permit).  No other IDs or documentation are accepted for free entry.    Anyone without accepted ID must purchase a reservation.  Minors (under 18) are not required to have ID. State park rules prohibit all commercial activity including tours, sales, services

Reservation Options

10% cancel fee.  We do not waitlist or accept email reservations. Check website daily 7-8a for NEW availability from cancellations.  

 

Read safety/trail warnings prior to purchase.  All options include entry to Hāena State Park, visiting Kē’ē Beach and hiking to Hanakāpī’ai Beach and Waterfall.  Hiking past Hanakāpī’ai valley along the coastal Kalalau Trail requires camping permit 

Dates open 30 days prior at 12a HST (7/31 opens July 1, 8/1 opens July 2). Green circle = Available. Red X = NOT available.  Parking / entry reservations sell out immediately. We do not waitlist or accept email reservationsCheck 7-8a daily for NEW availability from cancellations. 

Do not share or resell reservations.  Adult IDs checked.  Transferring to others will flag the system and result in NO refund and NO entry.  Children under 18 do not need ID but must be on the reservation (except ages 0-3 are FREE).  NO discounts of any kind are offered for any reservation option.  National or other state passes not accepted.  ADA info here

THREE OPTIONS
 

1. Shuttle reservations sold ROUNDTRIP. $40 ages 16+, $25 ages 4-15, ages 0-3 free on lap. IMPORTANT: Shuttle ticket holders MUST ride shuttle. Your shuttle reservation only includes park entry if on the shuttle.  Read SHUTTLE section for parking info and policies prior to purchase.

2.  Parking + entry reservations. Sell out by 12:01a.  $10/timeslot (plus $5 entry/person). Purchase multiple timeslots to stay longer. Enter the parking lot anytime after timeslot begins but you MUST leave by timeslot end.  All visitors named on reservation must arrive together in one vehicle (no multiple trips). Make a separate reservation for each vehicle. Choose START time in reservation drop-down menu: 

  • Morning:     6:30 am – 12:30 pm
  • Afternoon:  12:30 pm – 5:30 pm
  • Evening:      4:30 pm – sunset.

3. Entry Only ($5/person)For resident guests and those who do not need to park a vehicle. ***Caution: State park visitors may not park outside the park.  Doing so violates our terms of purchase. Parking tickets are $200+ and cars can be towed from nearby destinations.

Mahalo! Shuttle riders help us to restore peace in Wainiha and Hā‘ena and fees support community projects and jobs (About Us)

Make Reservations

 

TIP:  Parking timeslots sell out immediately, but spaces not successfully reserved are re-released at 12:15a HST (and sometimes even later).  You can also check website at 7-8a HST daily for NEW availability arising from cancellations.

TIP:  Purchase may not complete in “incognito” browser mode or with pop-up/privacy blockers enabled.  Issues during reservation usually due to poor cell signal / weak wifi.  Also try a different device, browser, or credit/debit card.

TIP:  Failed purchase(s) may result in pending credit card authorization(s). We release authorizations immediately, but your bank may take longer.

TIP:  Check that your auto-complete doesn’t insert your own name into all the individual names for your party.  Tickets emailed with PDF attached (check your spam folder).  CHECK PDF for accuracy and reply to email if you need corrections.

TIP:  Use English characters only (no special characters) when completing reservation form to avoid confirmation error.

TIP:  Can’t find availability for your whole party? Split your party into 2 reservations and look for back-to-back departures.

LARGE GROUPS:  Avoid disappointment and make several SHUTTLE reservations of 2-4 instead of 1 group reservation! Removing individuals requires cancellation and 10% fee for entire party’s reservation.   

We’ve packed our best guidance here, so we ask that you read it all before emailing (“shuttle” section below). We do NOT waitlist or accept email reservations.  Check website 7-8a daily for NEW availability from cancellations. Email info@gohaena.com for fastest responseSystem Manager voicemail is 808-635-8370.

Change / Cancel Reservations

10% cancel fee
 
Shuttle ticket holders can RIDE STANDBY at a different departure time, including all afternoon. Check-in at Waipā Park & Ride*Groups of 5+ may ride standby from 11a or later.    
 

We cannot make changes by email, except to make corrections so that names match IDs. *Transfer of full reservation prohibited.  To CHANGE your DATE/TIME or to remove individuals, you must CANCEL reservation and PURCHASE a NEW RESERVATIONCheck website daily at 7-8a HST for new availability arising from cancellations.

To CANCEL for refund less 10% fee, reply to confirmation email or email WS# (see PDF) at least 48 hours prior to reserved time.  Cancellations within 48 hours are nonrefundable. We do not refund unused or missed reservations for any reason including rain or trail/beach closure.  *We fully refund shuttle reservations if service is suspended.

Shuttle / Waipā Park & Ride 

Reservations are ROUNDTRIP. $40 ages 16+, $25 ages 4-15, ages 0-3 free on lap. Return ride is first-come, first serve from any stop.

Shuttle reservation holders:
1. MUST ride the shuttle: Park attendants will not accept shuttle tickets for entry if not on shuttle.
2. MUST check-in at Waipā Park & Ride (then you may get on or off at other route stops). 
3. Park FREE 6a – 7p daily at Waipā Park & Ride.  NO overnight parking and NO parking at other route stops.  GPS: 22.201069, -159.510416.
 

You are guaranteed a seat at your reserved departure time at Waipā Park & Ride or use your shuttle reservation to RIDE STANDBY anytime, including all afternoon. Check-in with attendant at Waipā Park & Ride*Groups of 5+ may ride standby from 11a or later.  

See Schedule & Stops for route map.  Shuttles run every 20 minutes 6:20a (Waipā) to 6:40p (last pick-up at state park).  Ask attendant if you plan to visit stops outside of state park. Expect extended wait between 2-4p leaving the state park.  Why not linger? Afternoons are lovely in the park!

Small beach gear is ok (folding chairs, snorkel gear, umbrellas). NO large items such as surfboards, large coolers, etc. You may need to carry some items on your lap or by your feet.  No storage at park.  Do not leave belongings on shuttle.
 
Staying in Wainiha or Hā‘ena? 
Email us PROOF of accommodations address along with shuttle reservation WS# 2+ days prior for approval to board at a nearby stop.  You will need to walk to the route stop.  Shuttle riders may NOT park at any route stop except Waipā Park & Ride.

Plan Your Visit

Visit our Park Conditions page for weather / trail / ocean, safety warnings and tips to better plan your visit.

Camping

Kalalau camping permits are required to hike PAST Hanakāpī’ai Valley along the coast, even just for a day hike.  Camping is only allowed at Hanakoa and Kalalau with a Kalalau camping permit. Learn more about camping.

 

Have a Question?

GoHaena is trialing an answer bot!  We do recommend reading this whole page FIRST for our best guidance and tips, but you can try our new bot below for immediate assistance. If it doesn’t quite answer your question, try asking another way or you can always email us.  

Proceeds from access fees support community projects and jobs.  Find out more at About Us.  Mahalo!

Question & Answer Bot (Beta trial)