Info & FAQ's

Please consider taking the Aloha Pledge!  Mahalo nui loa…   https://alohapledge.com/

Important! Read entire FAQ before you reserve or email.  Parking/entry sales are final. *Shuttle policies below.  

ANNOUNCEMENTS

****9/7/21 and until further notice:  7a – 5:30p Monday – Saturday 30+ minute delays passing Princeville on the way to Hanalei – Hā’ena due to highway roadwork (only one lane open with alternating traffic).   See FULL schedule at:  https://hidot.hawaii.gov/2021-hanalei-hill-landslide/

How to GoHaena!

1. Respect and follow guidance of park rules, our staff and Hā‘ena community.  
2. Only park vehicles at Hā‘ena State Park or Waipa Park & Ride and exit before your timeslot end time.
3. Comply with posted signs at nearby destinations including highway no-parking zones to avoid fines/towing.

Hā’ena State Park Reservations

Read entire FAQ before you reserve or email (sales are final).  Reservations open 30 days prior at 12:01a.m. Hawaii time.  All park visitors without Hawaii driver license or state ID must reserve in advance online.   *Camping permits for Kalalau trail include entry through the state park.  See camping section below.

Residents with Hawaii driver license or state ID may enter the park and park their vehicle for free, first-come first-serve, subject to capacity limits.  No time limit for resident parking up until dusk daily.  Residents may also purchase shuttle reservations for guaranteed shuttle seat, park entry and flexible transportation along the Hanalei to Hā’ena route.  

The park is open daily including holidays.  

Reservation Options

IMPORTANT:  All parking/entry sales final, no changes or refunds.  *Shuttle polices below.

All availability managed on website.  Parking and entry only reservations often sell out upon release (30 days prior at 12:01 a.m. Hawaii time).  Red X = sold out.  Green circle = availability.  We do not waitlist, and cannot add availability or accept email reservations.  Availability can change.  Please check back if your preferred dates and times are not available (cancellations are rare).

Entry and shuttle reservations include entry to the park, visiting Kē’ē Beach and day-hiking Kalalau Trail as far as Hanakāpī’ai Beach and Waterfall.  Hiking further or overnight camping requires permit (see camping) Shuttle or entry  passes valid ALL DAY.  Parking reservations are by timeslot, see below.  NO RE-ENTRY AFTER EXITING PARK, except shuttle pass.

Shuttle reservations offer the most availability, flexibility and easy access to other route stops. Shuttle entry pass is good ALL DAY until last shuttle pick-up of the day.  IMPORTANT: Shuttle ticket holders MUST ride the shuttle to gain park entry.  Park attendants will not allow shuttle ticket holders entry if arriving in other vehicles, walking, biking, dropped off, etc. $35 adults age 16+, $25 ages 4-15, ages under 3 free.  Shuttle polices/info below.  Google Map for Waipā Park & Ride  GPS coordinates:  22.201069, -159.510416.

Parking reservations sell out quickly.  Purchase multiple timeslots to stay longer.  Enter anytime after your timeslot begins but you MUST leave by the end time or your vehicle will be towed.  All ticketed passengers must arrive together in your vehicle for parking reservations to grant park entry (no multiple trips). Multiple vehicles must make separate reservations for each vehicle. $10/timeslot (plus $5 entry passes for everyone in the vehicle). 

Parking Timeslots:  *choose START time in reservation drop-down menu: 

  • Morning:    6:30 am – 12:30 pm
  • Afternoon:     12:30 pm – 5:30 pm
  • Evening:     4:30 pm – sunset
  • Overnight:  only available w/camping permit.  See camping section below.

*Overnight parking will not be accepted for parking lot use unless you secure a Kalalau Trail camping permit from state parks (no other permits apply).  Read camping section and state parks links below and secure camping permit first.  We do not refund parking reservations, even if you cannot use them because you don’t have the appropriate overnight camping permit.

Entry Only reservations are good ALL DAY and also sell out very quickly.  Intended for visitors who are friends/family of a resident and riding along in their vehicle, or staying in Hā’ena with the ability to walk/bike to the Park. $5/person.

*** Caution  Parking at other nearby destinations or along the highway shoulder is prohibited and vehicles found in violation are subject to $200+ fine and/or towing. ***

ADA info: https://gohaena.com/ada-special-needs/

WHEN MAKING RESERVATIONS

CHECK ALL TICKETS for accuracy and email us right away if there’s an issue (see below).  

Please read ENTIRE FAQ BEFORE you contact us.   Email info@gohaena.com for the fastest response.  Email is monitored daily from 7 a.m., and we respond to urgent needs right away.  Need to speak with the Access System Manager? Leave a voicemail at 808-635-8370.  *Email is the faster option for a reply.

DOWNLOAD TICKETS to your phone OR PRINT in advance.  *No cell service along route and at the park.

TIP:   If you have issues during payment, try a different browser or device, or credit/debit card.

TIP:  You will get an email with all tickets attached via an Order.pdf file.  Please check your spam folder and add info@gohaena.com to your “safe senders”.   

TIP:  Failed reservation attempts may result in multiple pending authorizations, but your credit/debit card will only be charged for a completed reservation. Pending authorizations with no reservation are released within 7 days and do not result in an actual charge.  If you see multiple actual charges, or receive multiple order emails, please email us with order #s and a screenshot of the charges that includes the transaction ID#.

No changes or refunds to parking or entry passes for any reason, including park closure or if trails / lagoon are closed.  State Park rangers and lifeguards decide closures based on local conditions and visitor safety.  Weather can change rapidly.  Be prepared and flexible in your planning and items you bring. *Shuttle policies below.

Do not share or resell any tickets.  ALL Tickets require names/ID checked at the gate and shuttle boarding.  Attempts to share tickets with others will flag the pass scanning system and result in a voided ticket with NO refund, entry, shuttle ride or parking and termination of future reservation privileges.

PLAN YOUR VISIT

****9/7/21 and until further notice:  7a – 5:30p Monday – Saturday 30+ minute delays passing Princeville on the way to Hanalei – Hā’ena due to highway roadwork (only one lane open with alternating traffic).   See FULL schedule at:  https://hidot.hawaii.gov/2021-hanalei-hill-landslide/

Highway roadwork delays common.  Sign up for highway notices at: https://public.govdelivery.com/accounts/hidot/subscriber/new *scroll down for Kauai-only.

Hā‘ena State Park Trail / Ocean Closure Status.  Including Kalalau hiking and overnight camping permits:

https://dlnr.hawaii.gov/dsp/parks/kauai/Hā‘ena-state-park/  

https://dlnr.hawaii.gov/dsp/home/Hā‘ena-napali-access/

https://dlnr.hawaii.gov/dsp/hiking/kauai/kalalau-trail

Shuttle and Waipā Park & Ride Information

Google Map for Waipā Park & Ride   GPS coordinates:  22.201069, -159.510416.  Day parking is free at Waipā until 6:00 pm for shuttle ticket holders (only).  NO overnight parking.  Check Schedule & Stops for shuttle route stops, map and times.

IMPORTANT: Shuttle ticket holders MUST ride the shuttle to gain park entry.  Park attendants will not allow shuttle ticket holders entry if arriving in other vehicles, walking, biking, dropped off, etc.

You are only guaranteed a seat at your reserved departure timeTo ride standby at a different time see “changing shuttle reservations” below.

We require initial boarding from Waipā Park & Ride.  If you are staying in accommodations closer to another shuttle route stop, email us AFTER making reservations, and 2 days PRIOR to departure.  Requests are not confirmed until you receive approval.  All shuttle riders can get on and off any route stop after initial boarding.

No walk-on or cash payments.  Reservations must be purchased online. You may use a smartphone to purchase tickets and use them immediately (tickets are emailed).  Cell service can be spotty, plan ahead.

Small beach gear is ok (folding chairs, snorkel gear, umbrellas). NO large items such as surfboards, large coolers, etc. You may need to carry some items on your lap or by your feet.

Need transportation from other towns?  Kauai Bus has service to Hanalei.  See: https://www.kauai.gov/transportation.  The closest Kauai Bus stop is about .6 miles from Waipā Park & Ride.  Walking map from bus stop to Waipā.

Changing shuttle reservations

IMPORTANT- No changes or refunds for parking or entry passes.  Shuttle reservations may not be converted to parking or entry-only reservations.

If you need to depart at a different time than what you reserved (on same day of departure), you can try with your included Hop-On day pass, space permitting after boarding by all ticket holders for the current departure time. To do so, proceed to the Waipa Park & Ride early and speak with the attendant.  As long as you ride the shuttle, your ticket grants you park entry for the date on the ticket.

For shuttle reservations (only), we allow full cancellation for refund or changes made at least 5 days prior to reserved departure date.  Follow the instructions noted below.  Requests within 5 days of departure will not be honored.  Reservations made within 5 days of departure may not be changed.  If you choose to make a new reservation within 5 days of the original departure date, you will need to pay for all reservations.

To change a SHUTTLE reservation at least 5 days prior to original departure date:

  1. Make a new reservation for your preferred date/time.
  2. Email us right away at info@gohaena.com with both orders (WS#####) in body of the email (please no images or attachments).  Specify which should be cancelled. We will cancel and refund your original reservation.

If there is no availability for your preferred times, then the shuttle is sold out or those timeslots have not yet been made available for reservations.  We cannot add availablity manually because every reservation is for an actual shuttle seat.  Please see note above about departing standby.

To cancel a shuttle reservation at least 5 days prior to original departure date, please email us right away at info@gohaena.com with your original order # in the body of the email.

If we cancel or suspend shuttle service, we will refund unused shuttle tickets.  If this happens and you wish to visit on another day, please book a new reservation in any available timeslot (we cannot move your cancelled reservation).

CAMPING

Kalalau trail camping permit includes entry to Hā‘ena State Park, so you do not need to purchase an entry pass to the park if you have secured a permit from state parks.  Your permit must list all individuals in your party, IDs are checked at park entrance.  Kalalau Overnight Camping Permits CLICK HERE

OVERNIGHT PARKING is available at Hā‘ena State Park parking lot ONLY for Kalalau Trail Camping Permit holdersPermits for Miloliʻ i or any location other than Kalalau Trail are not accepted at Hā‘ena State Park parking lot for overnight parking.  Reservations for overnight parking open 30 days prior.  Hawaii residents are required to purchase camping permits from state parks and to purchase overnight parking if they wish to use the state park parking lot for that purpose.  Book overnight parking for all nights of your stay.  You do not need to purchase additional day parking.  Proceed to our dedicated page at: https://gohaena.com/overnight-parking-park-entry/  

Getting dropped off?  The parking lot and park open at 6:30 a.m.  Show your permit and ID at entrance.

Need shuttle transportation?  Note that there is only day parking allowed at Waipā Park & Ride.  Vehicles left overnight at Waipa may be towed.  Kauai Bus services Hanalei, see shuttle section for bus info.

Shuttle tickets are only sold roundtrip and with included park entry.  There is no discount for campers only needing one way transportation, or who already have park entry through a state issued camping permit.  

Campers riding the shuttle are encouraged to reserve earliest possible shuttle times.  Shuttles have limited storage space. Backpacks may need to sit on your lap.

Campers use Hop-On pass for Return ride from the park.  The system only allows single-day reservations. You will receive an included Hop-On Pass for each reservation ticket, please keep the Hop-On Pass and only use it for your return trip on whatever day you are done camping. Be sure you do not use your Hop-On pass prior to your return day as the first use of the pass will activate the 24 hour duration clock.  With the Hop-On Pass you may take any scheduled return shuttle from Hā‘ena State Park as a walk-on rider.  We only have service to Waipa at this time due to the Hanalei Landslide. 

Hā‘ena State Park Trail / Ocean Closure Status.  Including Kalalau hiking and overnight camping permits:

https://dlnr.hawaii.gov/dsp/parks/kauai/Hā‘ena-state-park/  

https://dlnr.hawaii.gov/dsp/home/Hā‘ena-napali-access/

https://dlnr.hawaii.gov/dsp/hiking/kauai/kalalau-trail

Kalalau Overnight Camping Permits CLICK HERE

Other Frequently Asked Questions

Do Hawaii residents need to make a reservation to visit Hāʻena State Park? No. Residents with valid Hawaiʻi driver license or state ID do not need to make reservations to enter or park at Hāʻena State Park. There are a limited number of spaces for residents managed on a “first-come, first-served” basis. While we make every effort to accommodate resident use, there is no guarantee there will be parking spots available upon your arrival.

Do I need a reservation to visit Hāʻena Sate Park? If you do not have a State of Hawaii driver license or state ID, you will need an ADVANCE paid reservation made online.  All 3 types of entry include access to Ke‘e Beach lagoon and day hiking on Kalalau Trail as far as Hanakāpī’ai Beach and/or Hanakāpī’ai Waterfall. Hiking further or overnight camping requires permit (see camping).

Shuttle + Entry  includes roundtrip transportation from Waipa Park and Ride, along with entry.

Parking + Entry  includes parking for the timeslot(s) selected, plus entry for number of riders selected.

Entry Only intended for nonresidents riding in resident vehicles or who walk/bike to the park.

*PARKING:  Purchase multiple timeslots to stay longer.

Can I make reservations upon arrival at the Park? No. Reservations must be made online in advance prior to arrival. *Cell service is not available at the park.

Do non-residents need a reservation to visit the park with a Hawaii resident with valid state ID? YES. All park visitors who do not have valid Hawaii ID, still need to have a valid Park Entry Reservation even if they are with a Hawaii resident with ID. Purchase Park Entry Only reservations for all passengers in your vehicle without ID.  All residents must have their Hawaii driver license or state ID to gain free entry to the park. 

I’ve booked the wrong date or time, or the road, beach, or trail were closed, can I change or be refunded? Unfortunately, parking and entry reservation dates and times cannot be changed once your purchase has been processed. All sales are FINAL. No refunds; no exceptions for parking or park entry reservations. *We allow date/time changes to Shuttle reservations when done well in advance as detailed earlier in this FAQ.

I purchased an Entry Only ticket; where do I park? There are no parking options available at Hāʻena State Park without a Parking voucher. The preferred use of Entry Only and form of transportation with an Entry pass is carpooling with a family / friend resident with State Issued ID. 

There are no more parking reservations, can I just park along the side of the road? Parking at other nearby destinations or along the highway shoulder is prohibited, and vehicles found in violation are subject to $200+ fine and/or towing.

If we purchased a morning parking pass, do we need to purchase an afternoon timeslot to stay all day? Yes, multiple time slots can be purchased to stay at the Park for an extended period.

My reserved parking timeslot is 6:30am – 12:30pm. Does that mean I have to leave the Park by 12:30? Yes, you can enter anytime within your reservation time slot but must leave the Park when your reservation ends.

I booked a morning parking pass and I’m hiking to Hanakapi’ai Falls. Do I have to be back by 12:30pm? Yes, the time periods listed on your reservation ticket must be followed to allow other visitors to make their reservation. We recommend booking both morning and afternoon timeslots when hiking to Hanakapi’ai Falls.

I have a Kalalau Trail camping permit. Do I need a reservation for Hāʻena State Park? NO. Valid overnight Kalalau permits allow for the entrance/transiting of Hāʻena State Park. However, if you wish to park your car in the Hāʻena State Park lot while camping, you will need to reserve overnight parking through goHaena.com

I have a Kalalau Trail camping permit. Can I leave my car overnight in the parking lot? Yes, Overnight parking is available at Hāʻena State Park for those with Kalalau Trail Camping Permits. Purchase Overnight Parking through goHaena.com AFTER you obtain your camping permit from State Parks.

Note: Overnight parking spots are available up to 30 days in advance. Users will be charged for the number of days your vehicle occupies the lot (e.g. a 1-night stay requires paying for 2-days, a 4-night stay will require paying for 5-days, etc.)

How do I obtain a camping permit for overnight hiking on the Kalalau Trail? See our camping section above for helpful links to state parks trail and permits.

Mahalo! We hope you enjoy your visit to Hāʻena State Park! For further assistance and best response, please email info@gohaena.com and provide your order number if available.

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