ADA & Special Needs

Important Information for Guests with Special Needs

We wish to welcome and provide assistance to help you experience Hā‘ena State Park.  Please note that there is a 0.4 mile boardwalk/unpaved path from the main parking lot (and shuttle drop-off) to the beach and trailhead.  Although there are ADA parking spaces located next to the beach, trailhead and restrooms, most of the park’s paths are unpaved and access to the beach is via a fairly steep embankment.  Find more information on general trail conditions for hiking in the “plan your visit” section of our Info page.

Hā‘ena State Park and Kaua‘i North Shore Shuttle allow certified service dogs (only).  A service dog is allowed under any condition in ADA guidelines.  Emotional support animals are not allowed.

Parking at Hā‘ena State Park.  The state park has ADA parking spaces for those who have a valid ADA decal or placard and who also present either 1) parking reservation or 2) Hawaii driver license / state ID.  All individuals in the vehicle must be named on a state park reservation or have Hawaii ID.  The entire party may drive forward to the ADA space after confirmation of IDs, reservations and ADA decal/placard by the attendant.  

If parking reservations are not available for your preferred date, you also have the option of reserving ADA-compliant shuttle transportation from our Waipa Park & Ride.  

Kaua‘i North Shore Shuttle provides American with Disabilities Act (ADA), mobility and special needs service from Waipā to Hā‘ena.  We are dedicated to meeting your needs, and will do whatever we reasonably can to accommodate you.  Please keep in mind there is a 0.4 mile boardwalk/unpaved path from the park’s shuttle drop-off at the state park which leads to the beach and trailhead.  Although there is a paved path immediately surrounding the park’s restrooms, most of the park’s paths are unpaved and access to the beach is via a fairly steep embankment.

Please provide at least 48 hour notice to ensure appropriate ADA shuttle arrangements.

For ADA shuttle assistance (only), contact shuttle dispatch well in advance at 808-246-0122 ext. #2.  Should you reach voicemail, leave a message with your phone number.  Please note this number is only for ADA shuttle inquiries or requests.  For all other requests, please find our email on our Info page.

There are some size and weight limitations to what we can accommodate, so please contact us as noted above before booking your tickets to discuss your specific needs.

Every person with a challenge or disability is different and you are the best judge of any special assistance you may require.  Please let us know how we can best assist you.

Mahalo nui loa (thank you very much) and enjoy your visit to the beautiful north shore of Kaua‘i!

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