Info & FAQ's
Info and FAQ's
Reservations | Cancelations | Shuttles | Plan Your Visit | Camping | Tips
Read entire page to ensure awareness of all policies prior to purchase.
Announcements
Check below for shuttle disruption / trail closure.
No update means shuttles are running and park is open.
Check website 7-8a daily for new availability arising from cancellations.
See Park Conditions for weather / trail / ocean and tips to better plan your visit.
Aloha! Our community asks for your respect and compliance with rules which have resolved unsafe/poor experiences and impacts of overuse on our natural resources, cultural spaces and roads. Find out more: About Us. Mahalo!
The park is open daily including holidays 7:00a to 6:45p. Parking lot opens 6:30a. Shuttles run daily 6:20a to 5:40p (last pick up at park).
Hawaii state residents with a current Hawaii driver license, state ID, or UH Student ID may enter the park and park their vehicle for free, first-come first-serve. No time limit up until dusk daily (or overnight with camping permit). No other IDs or documentation are accepted for free Hawaii resident entry.
Anyone without accepted ID must purchase a reservation. Even when traveling with a resident. Minors (under 18) are not required to have ID. State park rules prohibit all commercial activity including tours, sales, services.
Reservation Options
Read Safety and Trail warnings
All options include:
- Entry to Hā‘ena State Park
- Visiting Kēʻē Beach
- Hiking to Hanakāpī’ai Valley, including Hanakāpī’ai Beach and Hanakāpī’ai Waterfall.
Hiking past Hanakāpī’ai valley along the coastal Kalalau Trail requires a camping permit
Reservation dates open 30 days prior at 12a HST (8/30 opens 7/31, 8/31 opens 8/01)
1) Green circle = Available.
2) Red X = Not available.
Parking/entry reservations sell out immediately.
Check 7-8 am for new availability due to cancellations.
Three Options:
1. Shuttle reservations.
Sold roundtrip and include park entry.
- $40 – Ages 16+,
- $25 – Ages 4-15,
- Free – Ages 0-3 free on lap.
- Return ride is first-come, first serve from any stop.
- Final return shuttle from Hāʻena Stater Park 5:40
Important: Shuttle ticket holders must ride shuttle. Your shuttle reservation only includes park entry on the shuttle. Read “Shuttle Information” section below for parking info and policies prior to purchase. ADA info here.
2. Parking + Entry Reservations. Usually sell out by 12:01a. Purchase multiple timeslots to stay longer. Enter the parking lot anytime after timeslot begins but you must leave by timeslot end.
All visitors named on reservation must arrive together in one vehicle (no multiple trips). Make a separate reservation for each vehicle.
Choose start time in reservation drop-down menu:
- $10 per car per timeslot plus $5 entry per person.
- Morning: 6:30 am – 12:30 pm
- Afternoon: 12:30 pm – 5:30 pm
- Evening: 4:30 pm – Sunset.
3. Entry Only ($5/person): For resident guests and those who do not need to park a vehicle.
Do not share or resell reservations. Adult IDs checked. Transferring to others will flag the system and result in NO refund and NO entry. Children under 18 do not need ID but must be on the reservation (ages 0-3 are free). No discounts of any kind are offered for any reservation option. National or other state passes not accepted.
Caution: State park visitors may not park outside the park. Doing so violates our terms of purchase. Parking tickets are $200+ and cars can be towed from nearby destinations.
Mahalo! Shuttle riders help us to restore peace in Wainiha and Hā‘ena and fees support community projects and jobs (About Us).
Make Reservations
TIP: Parking timeslots sell out immediately, but spaces not successfully reserved are re-released at 12:15a HST (and sometimes even later). You can also check website at 7-8a HST daily for NEW availability arising from cancellations.
TIP: Purchase may not complete in “incognito” browser mode or with pop-up/privacy blockers enabled. Issues during reservation usually due to poor cell signal / weak wifi. Also try a different device, browser, or credit/debit card.
TIP: Failed purchase(s) may result in pending credit card authorization(s). We release authorizations immediately, but your bank may take longer.
TIP: Check that your auto-complete doesn’t insert your own name into all the individual names for your party. Tickets emailed with PDF attached (check your spam folder). CHECK PDF for accuracy and reply to email if you need corrections.
TIP: Use English characters only (no special characters) when completing reservation form to avoid confirmation error.
TIP: Can’t find availability for your whole party? Split your party into 2 reservations and look for back-to-back departures.
LARGE GROUPS: Avoid disappointment and make several SHUTTLE reservations of 2-4 instead of 1 group reservation! Removing individuals requires cancellation and 10% fee for entire party’s reservation.
We’ve packed our best guidance here, so we ask that you read it all before emailing (“shuttle” section below). We do NOT waitlist or accept email reservations. Check website 7-8a daily for NEW availability from cancellations. Email info@gohaena.com for fastest response. System Manager voicemail is 808-635-8370.
Change / Cancel Reservations
Changes: We cannot make changes by email, except to make corrections so that names match IDs. *Transfer of full reservation prohibited.
To change your date/time, or to remove individuals, you must cancel reservation and purchase a new reservation. Check website daily at 7-8a HST for new availability arising from cancellations.
To cancel for refund less the 10% fee, reply to confirmation email or email WS# (see order PDF) at least 48 hours prior to reserved time. Cancellations within 48 hours are nonrefundable.
Shuttle reservations will be fully refunded if shuttle service is suspended.
Shuttle Information
Reservations are ROUNDTRIP. $40 ages 16+, $25 ages 4-15, ages 0-3 free on lap. Return ride is first-come, first serve from any stop.
1. MUST ride the shuttle. Park attendants will not accept shuttle tickets for entry if not on shuttle.
2. MUST check-in at reserved shuttle departure stop. Shuttle routes are not transferable, so if you purchase Princeville, you depart from Princeville.
3. Carefully read policies for your purchased route, as they differ. Princeville route or Waipa Park & Ride route
See Princeville OR Waipa Park & Ride pages for route details, policies and maps.
Other helpful tips
Small beach gear is ok (folding chairs, snorkel gear, umbrellas). NO large items such as surfboards, large coolers, etc. You may need to carry some items on your lap or by your feet. No storage at park. Do not leave belongings on shuttle.
Expect longer waits between 2-4p leaving the park. Why not linger? Afternoons are lovely in the park!
Staying in Wainiha or Hā‘ena?
Email us PROOF of accommodations address along with shuttle reservation WS# 2+ days prior for approval to board at a nearby stop. You will need to walk to the route stop. Shuttle riders may NOT park at any route stop except Waipā Park & Ride.
Plan Your Visit
Visit our Park Conditions page for weather / trail / ocean, safety warnings and tips to better plan your visit.
Camping
Kalalau camping permits are required to hike PAST Hanakāpī’ai Valley along the coast, even just for a day hike. Camping is only allowed at Hanakoa and Kalalau with a Kalalau camping permit. Learn more about camping.
Reservations Tips and Trouble Shooting
TIP: Parking timeslots sell out immediately, but spaces not successfully reserved are re-released at 12:15a HST (and sometimes even later). You can also check website at 7-8a HST daily for NEW availability arising from cancellations.
TIP: Purchase may not complete in “incognito” browser mode or with pop-up/privacy blockers enabled. Issues during reservation usually due to poor cell signal / weak wifi. Also try a different device, browser, or credit/debit card.
TIP: Failed purchase(s) may result in pending credit card authorization(s). We release authorizations immediately, but your bank may take longer.
TIP: Check that your auto-complete doesn’t insert your own name into all the individual names for your party. Tickets emailed with PDF attached (check your spam folder). CHECK PDF for accuracy and reply to email if you need corrections.
TIP: Use English characters only (no special characters) when completing reservation form to avoid confirmation error.
TIP: Can’t find availability for your whole party? Split your party into 2 reservations and look for back-to-back departures.
LARGE GROUPS: Avoid disappointment and make several shuttle reservations of 2-4 instead of 1 group reservation!
Note: Removing individuals requires cancellation and 10% fee for entire party’s reservation.
We’ve packed our best guidance here, so we ask that you read it all before emailing (“shuttle” section ). We do NOT waitlist or accept email reservations.
Check website 7-8am daily for NEW availability due to cancellations.
Email info@gohaena.com for fastest response. System Manager voicemail is 808-635-8370.