Info & FAQ's
Reservations | Cancelations | Shuttles | Plan Your Visit | Camping | Tips
Read entire page to ensure awareness of all policies prior to purchase.
Announcements
Check below for shuttle disruption / trail closure. No update = shuttles running, park is open.
Check website 7-8a daily for NEW availability arising from cancellations.
See Park Conditions for weather / trail / ocean and tips to better plan your visit.
The park is open daily including holidays 7:00a to 6:45p. Parking lot opens 6:30a. Shuttles run DAILY 6:20a to 5:40p (last pick up at park).
Aloha! Our community asks for your respect and compliance with rules which have resolved unsafe/poor experiences and impacts of overuse on our natural resources, cultural spaces and roads. Find out more: About Us. Mahalo!
Residents with Hawaii driver license, state ID, or UH Student ID may enter the park and park their vehicle for free, first-come first-serve. No time limit up until dusk daily (or overnight with camping permit). No other IDs or documentation are accepted for free entry.
Anyone without accepted ID must purchase a reservation. Minors (under 18) are not required to have ID. State park rules prohibit all commercial activity including tours, sales, services.
Reservation Options
10% cancel fee.
We do not waitlist or accept email reservations.
Check website daily 7-8a for NEW availability from cancellations.
Read safety/trail warnings prior to purchase. All options include entry to Hā‘ena State Park, visiting Kēʻē Beach and hiking to Hanakāpī’ai Beach and Waterfall. Hiking past Hanakāpī’ai valley along the coastal Kalalau Trail requires camping permit.
Dates open 30 days prior at 12a HST (8/30 opens July 31, 8/31 opens Aug
1) Green circle = Available.
2) Red X = Not available.
Parking / entry reservations sell out immediately. We do not waitlist or accept email reservations. Check 7-8a daily for new availability from cancellations.
Do not share or resell reservations. Adult IDs checked. Transferring to others will flag the system and result in NO refund and NO entry. Children under 18 do not need ID but must be on the reservation (except ages 0-3 are FREE). NO discounts of any kind are offered for any reservation option. National or other state passes not accepted.
ADA info here.
Three Options:
1. Shuttle reservations. Sold roundtrip and include park entry.
$40 – Ages 16+,
$25 – Ages 4-15,
Free – Ages 0-3 free on lap.
IMPORTANT: Shuttle ticket holders must ride shuttle. Your shuttle reservation only includes park entry if on the shuttle. Read SHUTTLE section for parking info and policies prior to purchase.
2. Parking + entry reservations. ell out by 12:01a. $10/timeslot (plus $5 entry/person). Purchase multiple timeslots to stay longer. Enter the parking lot anytime after timeslot begins but you MUST leave by timeslot end.
All visitors named on reservation must arrive together in one vehicle (no multiple trips). Make a separate reservation for each vehicle.
Choose START time in reservation drop-down menu:
- Morning: 6:30 am – 12:30 pm
- Afternoon: 12:30 pm – 5:30 pm
- Evening: 4:30 pm – sunset.
3. Entry Only ($5/person): For resident guests and those who do not need to park a vehicle.
Caution: State park visitors may not park outside the park. Doing so violates our terms of purchase. Parking tickets are $200+ and cars can be towed from nearby destinations.
Mahalo! Shuttle riders help us to restore peace in Wainiha and Hā‘ena and fees support community projects and jobs (About Us).
Change / Cancel Reservations
We cannot make changes by email, except to make corrections so that names match IDs. *Transfer of full reservation prohibited. To CHANGE your DATE/TIME or to remove individuals, you must CANCEL reservation and PURCHASE a NEW RESERVATION. Check website daily at 7-8a HST for new availability arising from cancellations.
To CANCEL for refund less 10% fee, reply to confirmation email or email WS# (see PDF) at least 48 hours prior to reserved time. Cancellations within 48 hours are nonrefundable. We do not refund unused or missed reservations for any reason including rain or trail/beach closure. *We fully refund shuttle reservations if service is suspended.
Shuttle Information
Reservations are ROUNDTRIP. $40 ages 16+, $25 ages 4-15, ages 0-3 free on lap. Return ride is first-come, first serve from any stop.
All Shuttle reservation holders:
1. MUST ride the shuttle. Park attendants will not accept shuttle tickets for entry if not on shuttle.
2. MUST check-in at reserved shuttle departure stop. Shuttle routes are not transferable, so if you purchase Princeville, you depart from Princeville.
3. Read policies for your purchased route. See Princeville or Waipa Park & Ride pages for route details, policies and maps.
4. You are guaranteed a seat at your reserved departure time. You may also use your shuttle reservation to ride standby. Check-in with an attendant to find out more.
Other helpful tips
Small beach gear is ok (folding chairs, snorkel gear, umbrellas). NO large items such as surfboards, large coolers, etc. You may need to carry some items on your lap or by your feet. No storage at park. Do not leave belongings on shuttle.
Expect longer waits between 2-4p leaving the park. Why not linger? Afternoons are lovely in the park!
Staying in Wainiha or Hā‘ena?
Email us PROOF of accommodations address along with shuttle reservation WS# 2+ days prior for approval to board at a nearby stop. You will need to walk to the route stop. Shuttle riders may NOT park at any route stop except Waipā Park & Ride.
Plan Your Visit
Visit our Park Conditions page for weather / trail / ocean, safety warnings and tips to better plan your visit.
Camping
Kalalau camping permits are required to hike PAST Hanakāpī’ai Valley along the coast, even just for a day hike. Camping is only allowed at Hanakoa and Kalalau with a Kalalau camping permit. Learn more about camping.
Reservations Tips and Trouble Shooting
TIP: Parking timeslots sell out immediately, but spaces not successfully reserved are re-released at 12:15a HST (and sometimes even later). You can also check website at 7-8a HST daily for NEW availability arising from cancellations.
TIP: Purchase may not complete in “incognito” browser mode or with pop-up/privacy blockers enabled. Issues during reservation usually due to poor cell signal / weak wifi. Also try a different device, browser, or credit/debit card.
TIP: Failed purchase(s) may result in pending credit card authorization(s). We release authorizations immediately, but your bank may take longer.
TIP: Check that your auto-complete doesn’t insert your own name into all the individual names for your party. Tickets emailed with PDF attached (check your spam folder). CHECK PDF for accuracy and reply to email if you need corrections.
TIP: Use English characters only (no special characters) when completing reservation form to avoid confirmation error.
TIP: Can’t find availability for your whole party? Split your party into 2 reservations and look for back-to-back departures.
LARGE GROUPS: Avoid disappointment and make several SHUTTLE reservations of 2-4 instead of 1 group reservation! Removing individuals requires cancellation and 10% fee for entire party’s reservation.
We’ve packed our best guidance here, so we ask that you read it all before emailing (“shuttle” section ). We do NOT waitlist or accept email reservations.
Check website 7-8am daily for NEW availability from cancellations.
Email info@gohaena.com for fastest response. System Manager voicemail is 808-635-8370.